privacy policy

This Privacy Policy explains how Piglu (“we”, “our”, or “us”) collects, uses, stores, and protects personal data when you use the Piglu application and related services.

Data Controller

The operator and data controller of the Service is:

support@piglu.app

Information We Collect

We may collect the following information.

Account Information

• email address;
• authentication credentials.

User Content

• tasks;
• task confirmations;
• task-related chat messages;
• group and connection information.

Technical Information

• device identifiers;
• app version;
• operating system information;
• IP address;
• crash reports;
• usage analytics;
• push notification tokens.

Third-Party Services

We use third-party services including:

• Firebase Authentication;
• Firebase Cloud Messaging;
• Firebase Analytics;
• Firebase Crashlytics;
• RevenueCat;
• Hetzner hosting infrastructure.

These providers may process data according to their own privacy policies.

How We Use Information

We use information to:

• provide and maintain the Service;
• authenticate users;
• synchronize tasks and communications;
• send notifications;
• process subscriptions;
• improve app stability and performance;
• detect abuse, fraud, and security issues;
• comply with legal obligations.

Legal Basis for Processing

Where applicable under GDPR, we process personal data based on:

• performance of a contract;
• legitimate interests;
• legal obligations;
• user consent where required.

Data Retention

If you request account deletion:

• your account enters a pending deletion state;
• personal data is generally deleted or anonymized within 30 days;
• limited data may temporarily remain in backups, logs, security systems, or where legally required.

Certain anonymized or non-personal references may persist to maintain platform integrity for other users.

Data Security

We implement reasonable technical and organizational measures designed to protect personal data.

However, no system, platform, transmission method, or storage solution can be guaranteed completely secure.

Use of the Service is at your own risk.

International Data Transfers

Your information may be processed and stored in countries outside your jurisdiction.

Where required, appropriate safeguards may be used for international data transfers.

By using the Service, you acknowledge that data transfers may occur internationally.

Your Rights

Depending on your jurisdiction, you may have rights to:

• access your data;
• correct inaccurate information;
• request deletion;
• object to certain processing;
• withdraw consent where applicable;
• request portability of your data.

You may contact support@piglu.app regarding privacy-related requests.

Children’s Privacy

The Service is not intended for children under 13 years old.

We do not knowingly collect personal data from children under 13.

If we become aware of such collection, we may delete the information and suspend associated accounts.

Push Notifications

Piglu may send notifications related to:

• tasks;
• confirmations;
• account activity;
• service updates.

Notification delivery may be delayed, unavailable, duplicated, muted, or interrupted.

You may manage notification permissions through your device settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Material changes may be communicated through the Service or other reasonable means.

Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.

Contact

Email: support@piglu.app